📢 For Research Use Only. Not for Human Consumption.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

➤ General Questions

Research samples are compounds used in laboratory and scientific research. All products sold by Unbothered Co are supplied strictly for research purposes only and are not intended for human consumption.

Our products are supplied as research-grade compounds for laboratory use. Where available, batch-specific Certificates of Analysis (COAs) are provided to support quality and transparency.

Yes. Many of our products include a batch-specific Certificate of Analysis (COA), which can be downloaded directly from the product page where available.

Yes. We ship Australia-wide using secure packaging. We offer a flat shipping rate of $15, with free shipping on orders over $250.

Storage requirements vary between compounds. Refer to the information provided on each product page and handle all products in accordance with accepted laboratory practices.

In addition to research samples, we stock selected research supplies including bacteriostatic water and other laboratory essentials to support scientific research.

➤ Product & Quality

Each batch is tested to ensure consistency, purity, and research-grade standards.

Yes, COA documentation is available for applicable products.

We follow structured preparation processes to maintain batch-to-batch consistency.

Storage recommendations are provided on product pages or labels.

Yes, all materials are labeled with necessary research and handling information.

➤ Orders & Shipping

Orders placed during business hours are processed within the same or next business day.

Yes, free shipping is available on qualifying orders.

International shipping availability depends on destination regulations.

Yes, tracking details are provided once your order ships.

Orders are securely packaged to maintain product stability during transit.

➤ Account & Support

Yes, you need to create an account for tracking your orders.

You can contact us via email or the contact form on our website.

Please contact support immediately for order modification requests.

Tracking details are sent via email after shipment.

Contact support with photos and order details for assistance.

Shopping Cart
0.00%
Spend $250.00 more to enjoy Free Shipping!
Your cart is currently empty!.

You may check out all the available products and buy some in the shop.

Continue Shopping
Free Shipping Bar Attributes
Add Order Note
Estimate Shipping